Payment and delivery

Payment

Payment is made online only. Supported payment methods: credit cards which include Visa, Mastercard, Maestro, JCB, Diners Club, American Express; contactless payment from smartphones with the help of Apple Pay and Google Pay.

All payments are made in accordance with the legislation of the Russian Federation, protected and encrypted by the most modern Visa and Mastercard security standards (PCI DSS). The Annbeautystore.ru online shop does not store cardholders’ data or their numbers, but only receives a message about the success or refusal of payment.

When your payment is successful, you will be redirected to the ‘thank you page’, and an e-receipt and a letter about a successfully completed order will be sent to the email specified in the order.

Delivery

Schedule the New Year holidays
ATTENTION! In December, the load on courier and postal services increases greatly, so the delivery times for orders may be increased. Please consider this when placing your orders.

During the New Year holidays, the schedule of the showroom and the shipment of orders changes. Orders are shipped every working day at 12:00 until December 30 inclusive. Orders will not be shipped from December 31 to January 7.

The showroom is open until 16:00 on December 30. The showroom will open in the New Year from January 7, as usual. We will be glad to see you!

ATTENTION! The recipient is responsible for paying customs duties if the shipping is international. The conventional rate of duty, the calculation, registration and payment procedures can be clarified with the customs service of the recipient country.

Orders are assembled and sent to the delivery service every working day (from Monday to Friday) from 10 am to 20 pm Moscow time.

DHL
Orders are delivered worldwide to the door by courier service DHL express. Delivery period is from 1 to 5 working days, excluding the day of dispatch and the time for customs clearance (both in Russia and in the country of destination).

Airmail
Orders are delivered all over the world by airmail. When sending an order by airmail, the delivery period can be 14 working days or more, but is not precisely regulated.

You can know precise delivery period and shipping cost with the store administrator through the “Messages” widget on the left side of any site page or on when placing an order personally.

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