Payment and delivery

Payment

Payment is made online only. Supported payment methods: credit cards which include Visa, Mastercard, Maestro, JCB, Diners Club, American Express; contactless payment from smartphones with the help of Apple Pay and Google Pay.

All payments are made in accordance with the legislation of the Russian Federation, protected and encrypted by the most modern Visa and Mastercard security standards (PCI DSS). The Annbeautystore.ru online shop does not store cardholders’ data or their numbers, but only receives a message about the success or refusal of payment.

When your payment is successful, you will be redirected to the ‘thank you page’, and an e-receipt and a letter about a successfully completed order will be sent to the email specified in the order.

Delivery

ATTENTION! The recipient is responsible for paying customs duties if the shipping is international. The conventional rate of duty, the calculation, registration and payment procedures can be clarified with the customs service of the recipient country.

Orders are assembled and sent to the delivery service every working day (from Monday to Friday) from 10 am to 20 pm Moscow time.

DHL
Orders are delivered worldwide to the door by courier service DHL express. Delivery period is from 1 to 5 working days, excluding the day of dispatch and the time for customs clearance (both in Russia and in the country of destination).

Airmail
Orders are delivered all over the world by airmail. When sending an order by airmail, the delivery period can be 14 working days or more, but is not precisely regulated.

You can know precise delivery period and shipping cost with the store administrator through the “Messages” widget on the left side of any site page or on when placing an order personally.

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